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FAQ - Customer Import Interface (Doc ID 1998501.1)

Last updated on MAY 25, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


 Frequently Asked Questions related to the Customer Import Interface

Questions and Answers

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In this Document
Questions and Answers
 1. Where are detailed instructions found for 'Customer Import Interface'?
 2. From where is the 'Customer Import Interface' downloaded?
 3. After running the process to import customer data, the report shows only error codes. How can we find the meaning of the error codes?
 4. Are profiles required when uploading Customer Account Data?
 5. If customer accounts are imported without profiles, what can be done to remedy the situation?
 6. Customers with Non-English characters are imported using Automation process. But after importing customers name shows junk characters. Why ?
 7. When importing customers using Bulk Import, the import completes successfully but the profiles are not picked for processing. Why ?
 8. User has incorrectly imported the customers using a different Reference Data Set than intended. Is there any option to correct / update the Account Address Set for imported customers ?
 9. User imported contact points in CRM. Can user use the same contact points from Sales into Billing ?
 10. Where to provide the start date of customer profile in sheet: RA_CUSTOMER_PROFILES_INT_ALL ?
 11. There are entries in HZ_IMP_PARTYSITES_T with status: W (Warning) and are not imported eventhough there is no actual error for these entries. Why ?
 12. How to update customer account or site contact first name and last name?

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