FAQ - Customer Import Interface
(Doc ID 1998501.1)
Last updated on MAY 25, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and laterOracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Purpose
Frequently Asked Questions related to the Customer Import Interface
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| 1. Where are detailed instructions found for 'Customer Import Interface'? |
| 2. From where is the 'Customer Import Interface' downloaded? |
| 3. After running the process to import customer data, the report shows only error codes. How can we find the meaning of the error codes? |
| 4. Are profiles required when uploading Customer Account Data? |
| 5. If customer accounts are imported without profiles, what can be done to remedy the situation? |
| 6. Customers with Non-English characters are imported using Automation process. But after importing customers name shows junk characters. Why ? |
| 7. When importing customers using Bulk Import, the import completes successfully but the profiles are not picked for processing. Why ? |
| 8. User has incorrectly imported the customers using a different Reference Data Set than intended. Is there any option to correct / update the Account Address Set for imported customers ? |
| 9. User imported contact points in CRM. Can user use the same contact points from Sales into Billing ? |
| 10. Where to provide the start date of customer profile in sheet: RA_CUSTOMER_PROFILES_INT_ALL ? |
| 11. There are entries in HZ_IMP_PARTYSITES_T with status: W (Warning) and are not imported eventhough there is no actual error for these entries. Why ? |
| 12. How to update customer account or site contact first name and last name? |
| References |