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Insight: Total Unsubscribes Are 0 (or fewer than expected) in Email Analysis Overview And Campaign Analysis Overview Reports (Doc ID 2007955.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Goal

In my Email Analysis Overview and/or the Campaign Analysis Overview Insight reports, there are 0 unsubscribes (or fewer than expected) even though we have a blind form (or link to landing page form) that successfully unsubscribes contacts globally upon submission.

Solution

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In this Document
Goal
Solution
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