Sales Team Members are Not Added to the Conversation Automatically When an Opportunity is Shared
(Doc ID 2008678.1)
Last updated on APRIL 10, 2023
Applies to:
Oracle Social Network Cloud Service - Version 11.1.9.0.0 and laterInformation in this document applies to any platform.
Symptoms
Sales team object of an Opportunity has members that are working on that particular opportunity.
When an Opportunity with sales team members is shared, team members are not automatically added to the Oracle Social Network (OSN) conversation.
Cause
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