Sales Team Members Are Not Added To The Conversation Automatically When An Opportunity Is Shared (Doc ID 2008678.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Social Network Cloud Service - Version 11.1.9.0.0 and later
Information in this document applies to any platform.

Symptoms

Sales team object of an Opportunity has members that are working on that particular opportunity.

When an Opportunity with sales team members is shared, team members are not automatically added to the OSN conversation.

 

Cause

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