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Not Able To Edit Relationships On Account UI (Doc ID 2011294.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

 Not able to edit relationships on Account UI

Simplified UI Relationship page for Contacts and Sales Accounts, drilling down on the related records is not possible as it is in the corresponding page from Desktop UI; This makes navigation to the related record difficult: the user is forced to perform a search for the respective record or go to the Desktop UI and Drilldown from there

Cause

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In this Document
Symptoms
Cause
Solution

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