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Deleted User Shows Up in Add Team Members (Doc ID 2017517.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


Previously, a System Admin had deleted a user following these steps: Setup and Maintenance > Manage Job Role > Goto Task >Administration > Advanced Search User > Find a user to want to delete from system > Delete User.
Consequently, the User does not appear after deleted.

However, the User does still appear when adding a User to a Sales Team:
1. Login in to Fusion app as a Sales Rep.
2. Create a new account.
3. Navigate to Team Tab and select another Sales Rep to add to the team.
4. Search users, and deleted user is still able to be selected to Add to the Team.


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