Contact Level Security: How Having Multiple Labels on a Contact Affects User Access (Doc ID 2019586.1)

Last updated on APRIL 21, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Goal

The purpose of this article is to explain how contact level security categories and labels work. In addition, it explains why some users will have access to a contact with more than one label, while other users will not. 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms