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Manage Audit Policies Issue (Doc ID 2029347.1)

Last updated on JULY 12, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Audit Report Issue

The Audit report is not showing details of Fields like Sales Stage even though its part of Audited Attributes.

EXPECTED BEHAVIOR
-----------------------
The audit report should capture all the change in the field available as a part of Audited Attributes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Configuration
------------------------
Setup and Maintenance > Manage Audit Policies > Oracle Fusion Applications > Configure Business Object Attributes
> Application : Sales > Opportunity > Opportunity : Audited Attributes (Sales Stage) is available.

Report Generation
------------------------------
Navigator > Tools > Audit Report >
Date Between : 1/1/15 - 5/15/15
Product : Sales
Business Object Type : Opportunity
Event Type : All

Show Attribute Details : Yes

Search

Attribute : Sales Stage is not captured once all in last 5 months

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the audit functionality working for all expected attribute.

Cause

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In this Document
Symptoms
Cause
Solution
References


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