Manage Audit Policies Issue
(Doc ID 2029347.1)
Last updated on JULY 12, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version, Opportunities
ACTUAL BEHAVIOR
---------------
Audit Report Issue
The Audit report is not showing details of Fields like Sales Stage even though its part of Audited Attributes.
EXPECTED BEHAVIOR
-----------------------
The audit report should capture all the change in the field available as a part of Audited Attributes.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Configuration
------------------------
Setup and Maintenance > Manage Audit Policies > Oracle Fusion Applications > Configure Business Object Attributes
> Application : Sales > Opportunity > Opportunity : Audited Attributes (Sales Stage) is available.
Report Generation
------------------------------
Navigator > Tools > Audit Report >
Date Between : 1/1/15 - 5/15/15
Product : Sales
Business Object Type : Opportunity
Event Type : All
Show Attribute Details : Yes
Search
Attribute : Sales Stage is not captured once all in last 5 months
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the audit functionality working for all expected attribute.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |