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Campaigns: Sending To Unsubscribed or Master Exclude Contacts Doesn't Work - Option Reverts to Unchecked After Saving (Doc ID 2030963.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When configuring an email step in a campaign to "Send email to master exclude members" or "Send email to unsubscribed members" and saving the campaign, the email step reverts the selections to unchecked.

    

Cause

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In this Document
Symptoms
Cause
Solution
 Related Reading
References


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