Campaigns: Sending To Unsubscribed or Master Exclude Contacts Doesn't Work - Option Reverts to Unchecked After Saving
(Doc ID 2030963.1)
Last updated on AUGUST 09, 2024
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]Information in this document applies to any platform.
Symptoms
When configuring an email step in a campaign to "Send email to master exclude members" or "Send email to unsubscribed members" and saving the campaign, the email step reverts the selections to unchecked.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Related Reading |
| References |