ADFDI-05530: Unable To Initialize Worksheet: Sheet1 In Rate Sheet

(Doc ID 2034664.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Set Up Benefits

When attempting to open the downloaded spreadsheet, the following error occurs.

ERROR
-----------------------
ADFDI-05530: unable to initialize worksheet: Sheet1

The remote server returned an error: (500) Internal Server Error.
~~~~~~~~~~
WebException: The remote server returned an error: (500) Internal Server Error.
Source: System
Stack:
  at System.Net.HttpWebRequest.GetResponse()
  at oracle.adf.client.windows.common.internet.http.ManagedHttpResponse..ctor(HttpWebRequest request)
  at oracle.adf.client.windows.common.internet.http.ManagedHttpRequest.GetResponse()
  at oracle.adf.client.windows.datamanager.servletrequest.SyncRequest.BeginResponse()
  at oracle.adf.client.windows.datamanager.servletrequest.SyncModelRequest.ReadResponse()
  at oracle.adf.client.windows.datamanager.servletrequest.BindingContainerRequest.InternalCallSyncServlet()
  at oracle.adf.client.windows.datamanager.servletrequest.SyncServletRequest.CallSyncServlet(Boolean retry)
  at oracle.adf.client.windows.datamanager.ADFBindingContext.SendSyncServletRequest(SyncServletRequest request)
  at oracle.adf.client.windows.datamanager.ADFBindingContext.SyncModel(BindingContainer bc, String contentType)
  at oracle.adf.client.windows.datamanager.BindingContainer.ReloadMetadata()
  at oracle.adf.client.windows.excel.runtime.worksheet.RuntimeWorksheet.InitializeComponents(Boolean isFirstLoad)
  at oracle.adf.client.windows.excel.runtime.worksheet.RuntimeWorksheet.Initialize(Boolean initializeUI)


Users are able to use other spreadsheets loader like plan/program without any error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigator - > Benefits-> Plan Configuration -> Manage Benefits Rates
2) Click on Edit Rates in Workbook
3) Save the Workbook to local machine
4) Open and it will ask to connect, click Yes.
5) Enter Application credentials and click Login.
6) Error pops up after few seconds.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the rates.

Cause

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