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Program Builder: Why is the "Allow Email to be Resent on Brochure Resend" Option Disabled for the "Send Quicksend Email" Action? (Doc ID 2036790.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

When choosing the program builder step Send QuickSend Email (under Orchestration > Tools > Program Builder > {choose step} > Edit Step Default Action > Action: Send QuickSend Email), under Override Settings, the Allow Email to be sent on Brochure Resend checkbox is grayed out and cannot be selected.

    

 

Cause

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