My Oracle Support Banner

Email Notifications Are Not Firing for Both Plan Acceptance and Payment Approvals (Doc ID 2038047.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

User see the notifications in the application worklist but did not receive any email notification for compensation plan approval or payment approval processes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.