When Creating or Editing a Record, Data Fails to Save or Mandatory Fields Cannot Be Completed

(Doc ID 2038097.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle TBE Recruiting Cloud Service - Version N/A and later
Oracle TBE Onboarding Cloud Service - Version N/A and later
Oracle TBE Performance Management Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In a variety of different scenarios across the entire Taleo Business Edition (TBE) platform, an individual is unable to save data or complete a mandatory field. This can occur when:

• Creating a new record in any TBE product (e.g. Users, Candidates, Requisitions, Employees, etc.)
• Editing an existing record in any TBE product (Users, Candidates, Requisitions, Employees, etc.)
• Applying through the Careers Website or Career Center as an applicant (TBE Recruit only).
• Performing actions on the Employee Website or Talent Center as an employee (TBE Perform and OnBoard/OffBoard only).

Cause

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