SUI Dashboard Infolets Are Blank

(Doc ID 2038657.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
SUI Dashboard Infolets show blank


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in SUI
2. Navigate to Dashboard
3. Infolets are all blank

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the dashboard content

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms