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Fusion Benefits: Back Out An Admin Life Event Throws Error: BEN-990312 (Doc ID 2049156.1)

Last updated on JULY 14, 2024

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Benefits - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

The following error is seen when trying to back out an Admin Life Event so that it can be reprocessed again:

The supplied participation process mode and the winning life events are incongruent. This participation process mode cannot process this life event. (BEN-990312)
Process your life event using the mode Scheduled mode.

Attempted running this through Evaluation and Reporting, but it errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  


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