Input from External Rating Engine not Processed (Doc ID 2050323.1)

Last updated on FEBRUARY 17, 2016

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Oracle Transportation Management - Version 6.3.4 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

When developing a custom external rating engine, the information in a web service sending a SOAP object back is not processed.

The logs show no errors indicating that the format is incorrect.

The object leaving the web service is verified as correct, but the information does not seem to be processed or accepted.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms