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You Cannot Activate Your Cloud Service - Order Not Found After Login To Oracle Public Cloud (Doc ID 2059961.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Integration Cloud Service - Version 15.3.1 and later
Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

After using the link indicated in the welcome email and logging into the Oracle Public Cloud, you are unable to activate your order(s). Typically you get an error saying the order was not found, or there are no orders found at all.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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