Contacts: A Contact has 'Campaign Membership' Entries, but no Matching 'Campaign Entry' Listings (Doc ID 2061134.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

The activity log on a contact record shows listings for campaign membership, but nothing matching for campaign entry.

(Navigate to Audience > Contacts > open a contact record > Activity Log > filter on either campaign membership or campaign entry with the desired date range.)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms