FAQ: Forms
(Doc ID 2061163.1)
Last updated on FEBRUARY 23, 2024
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]Information in this document applies to any platform.
Purpose
Here, you will find an FAQ regarding Forms. Included, you will find general answer to common questions, as well as detailed cause and solution explanations for common issues. You will also find some linked articles from the Knowledge Base, Topliners and the Oracle Eloqua Help Center.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Questions |
| Question: How can I modify the CSS on my Form? I can’t seem to do it in the Form HTML ( Form Settings Menu > View Form HTML) |
| Question: Is it possible to have a Multiple Pick List, Radio Buttons, Single Checkbox or Checkboxes become a required form field? |
| Question: Is it possible to change the order of form processing steps? |
| Question: Does updating a picklist within a form update the picklist for the whole system? |
| Question: Is there any way to specify whether a processing step with conditionals will use AND or OR logic? |
| Question: We are doing a tradeshow and as we will have many form submissions coming from the same machine, we want to avoid the issue of Profile Confusion. Is this possible? |
| Question: Is there documentation for linking an existing form on my external page to an Eloqua form? |
| Question: Is there documentation on linking an Eloqua form to a form on an external page? |
| Question: Is there any documentation on the Progressive Profile fields available on my form(s)? |
| Issues |
| Issue: Visitors are able to submit forms despite not filling in the requirements as specified in the field-level validation |
| Issue: A conditional form processing step is not functioning as expected |
| Issue: 'Update Contacts - With Form Data' Processing step automatically changes to 'Update Contacts - With Custom Values' upon saving |
| Issue: Our Landing Page is rendering incorrectly upon form submission |
| Issue: "An error has occurred in processing this form. The information needed to submit this form is incomplete" |
| Issue: The submit button is not visible on the form |
| Documentation for Forms |
| MOS Knowledge Base articles |
| Topliners/Oracle Docs articles |
| References |