Error Shows when Integrating with Oracle Sales Cloud [Too many objects match the alternate key oracle.jbo.Key[xxx BMQUOTE ] for entity oracle.apps.crmCommon.orders.publicModel.entity.SalesOrderHeaderEO, key AltKey.]

(Doc ID 2062669.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When integrating between CPQ Cloud and Oracle Sales Cloud (OSC), the following error appears when attempting to save back to OSC from CPQ Cloud:

Too many objects match the alternate key oracle.jbo.Key[xxx BMQUOTE ] for entity oracle.apps.crmCommon.orders.publicModel.entity.SalesOrderHeaderEO, key AltKey.

Cause

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