Error When Attaching a PDF Document to a Candidate or Submission: The File You Have Attached Cannot Be Processed (Doc ID 2064478.1)

Last updated on OCTOBER 13, 2015

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 13C and later
Information in this document applies to any platform.

Symptoms

 When attempting to add a PDF attachment to a Candidate file or Submission you receive the following message:

The file you have attached cannot be processed.
The file you are trying to attach ( [file name]) includes data that cannot be processed by the application. Please remove content like scripting and navigation, or retry with a different format. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms