Fusion-Taleo: Phone Numbers From Taleo Have Area Code in the Main Number Field in Fusion (Doc ID 2077405.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 13C and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

In an out-of-box Taleo (TEE)/Fusion integration, the area code portion of a candidate's phone number from Taleo ends up in Fusion with the area code in the number field instead of the area code field.   This same scenario is described in the Fusion - Taleo Configuration guide:

---------------
Oracle Fusion HCM -
Taleo Recruiting Integration
Configuration Guide
Fusion HCM: Releases 8, 9, 10
Taleo: Releases 13B, 13C, 14A, 14B, 15A
Part Number: E64220-01
---------------

Step 7: Hiring Related Tasks in Fusion
Process Selected Candidate as Pending Worker in Fusion HCM
--- snip ---
19. In our example above, you will notice that the imported phone number includes area code while the
Area Code field is empty. You can move the 925 by first selecting the text, then cut by pressing
[Ctrl+X]. Next, click in the Area Code field and paste by pressing [Ctrl+V]. Fix any similar issues with
your import as required.

 

Cause

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