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Unable to use Video Controls (Back and Forward) with MP4 File Shared In Documents Cloud (Doc ID 2079332.1)

Last updated on MARCH 04, 2024

Applies to:

Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Customer reports that it is impossible to go forward/backward for an mp4 file.

Cause

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In this Document
Symptoms
Cause
Solution


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