FA: SCM: OM: Order Creation Fails With: An order was not created because no matching row for attribute BillToAccountContactName .....
(Doc ID 2082746.1)
Last updated on JUNE 26, 2020
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***
An Order which is submitted to Order Management from an External Source System fails with an error:
In Fusion TCA the customer has been defined with a contact for:- Bill to and Ship to.
In this instance the order has been submitted from CPQ, the same issue could occur for orders sourced elsewhere.
NOTE: The Order Payload presented to Distributed Order Orchestration (DOO)/Fusion Order Management (FOM), includes the following information:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document