Order Creation Fails With:- An order was not created because no matching row for attribute BillToAccountContactName .....
Last updated on MAY 10, 2017
Applies to:Oracle Fusion Distributed Order Orchestration - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 1.0]
Oracle Fusion Order Management Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***
An Order which is submitted to Order Management from an External Source System fails with an error:
In Fusion TCA the customer has been defined with a contact for:- Bill to and Ship to.
In this instance the order has been submitted from CPQ, the same issue could occur for orders sourced elsewhere.
NOTE: The Order Payload presented to Distributed Order Orchestration (DOO)/Fusion Order Management (FOM), includes the following information:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms