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Terminated Employee Is Still Active in Fusion Application (Doc ID 2087156.1)

Last updated on FEBRUARY 24, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit - Version 11.1.2.0.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Initially customer notice there are some emails being bounced back, when trace the issue further and find out those emails are to the terminated employees. (as their email ID are removed from mail system)
Then they find out that those terminated employees are still shown as active in fusion application.


Steps to reproduce:

1.  Login to fusion application
2.  Terminate an employee
the employee is still shown as active in fusion application and in OIM

 

Cause

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