Invalid User Name or Password for SERVPROV.ADMIN and other Domain Admins

(Doc ID 2088084.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Transportation Operational Planning Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Oracle Global Trade Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Oracle Trade Compliance Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms

 When trying to log into one of the Cloud domains with an ADMIN user,  the following error is received:  

 

Cause

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