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Why Are Users (Employees account) Shown as "Unregistered" After Inviting Them to Oracle Social Network (OSN), message "<EMAIL_ADDRESS>" is not currently registered."? (Doc ID 2092478.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When inviting users to Oracle Social Network (OSN) by adding them to a group or a conversation, a message appears stating that the user is unregistered:

Adding this user will trigger an email notification, inviting the user to log into OSN.

Cause

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