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Import process show error related to duplicate OSR values (Doc ID 2096503.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

When attempting to IMPORT Contacts,
the following error occurs.

ERROR
-----------------------
ERROR An OSR value used in this batch already exists in one of the parallel batch that is currently being processed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Contacts.

Cause

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In this Document
Symptoms
Cause
Solution


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