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Autoaccounting Using Salesperson Not Working Using Webservice (Doc ID 2097667.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Setup Module

ACTUAL BEHAVIOR
---------------
Autoaccounting using salesperson not working using webservice

We are using AR Transaction webservice for importing AR transactions.
https://XXXXXXX-test.fin.em2.oraclecloud.com/finArTrxnsInvoices/InvoiceService?WSDL

We are using the salesperson field on the AR transaction header level and have done the setup of auto accounting rules accordingly.
We want to bring the value of department (one of the segment of COA) from sales person account ref setup as a part of accounting for revenue and unearned revenue.

All things are working as per the expectation when we are creating the transaction manually.
But when this AR transaction is imported using webservice the accounting is not proper (not as per the auto accounting rule setup)

We have done testing using sales person number and also using sales person ID.
The only diff between manual and imported transaction is transaction source.


EXPECTED BEHAVIOR
-----------------------
Our expectation is that accounting of AR transactions should be similar to those imported using webservice with the same data.
Issue: Transactions created using webservices is not considering the auto accounting rule setup.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Fusion Receivables
2. Use Web Service to create transactions:

https://ebpydev-test.fin.em2.oraclecloud.com/finArTrxnsInvoices/InvoiceService?WSDL


3. Review the transaction to see that the accounting is incorrect.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot ensure that the accounting is correct when creating transactions using the Web Service

Cause

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In this Document
Symptoms
Cause
Solution


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