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Link to OSN from All or Some FAPPS Objects (ie Leads, PO, etc.) Fails with Error: "The context is not valid. Please contact administrator" or Social Link Is Missing from Shared Object (Doc ID 2102189.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Social Network Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to use the Simplified client to access Oracle Social Network (OSN) Conversations for Leads and Opportunities, the following error occurs.

The context is invalid. Please contact administrator

This may have worked previously.

Additionally, enabling synchronization with OSN of FAPPS objects through "Setup and Maintenance" "Oracle Social Network" may also appear to work.

 

Changes

 

Cause

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