OSN Springboard/Dashboard Conversation Counter in Fusion Application Home Page (FUSE) Displaying Incorrect Numbers (Doc ID 2103949.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Social Network Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When observing the Oracle Social Network (OSN) Deck details in the springboard a.k.a dashboard on the Fusion Application Home Page (FUSE), the total number of conversations appears to be incorrect.

Even though the user is not a member of any conversation, the counter shows more than one.

 

Cause

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