SSO: System Error when user signs off

(Doc ID 2106245.1)

Last updated on AUGUST 26, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Taleo Recruiting Cloud Service - Version 13C and later
Information in this document applies to any platform.

Symptoms

In a SSO environment, when  user signs out of Taleo they are presented with a system error or similar

Example:
--- snip ---
A system error has occurred.

Please exit the application and open a new session. Please contact your internal company help desk if your company has one. Otherwise, for any problem with the Taleo application, please log an incident through Oracle Support. In your incident, please describe the problem in detail (circumstances and actions leading up to the error). If you do not have access to Oracle Support, please contact your Taleo system administrator.

smartorg@ZONE.taleo.net (20160211182143778)
---/snip---


NOTE: If the problem has to do with Career Section logout with Fusion-Taleo SSO, please refer to:

Fusion-Taleo SSO: Error or Loop Upon Career Section Exit (Doc ID 2227411.1)

 

Changes

 SSO-configured zone

Cause

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