My Oracle Support Banner

FAQ: Web Tracking (Doc ID 2118710.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Purpose

The questions answered below will serve as a FAQ regarding Web Tracking. General answers to common questions will be provided, as well as detailed symptoms, cause(s), and solution(s) explanations for common issues. Other material to assist with learning more includes linked articles from the Knowledge Base, Topliners and the Oracle Eloqua Help Center.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 Questions
 Question: How to track visits to a website with visitor tracking scripts?
 Question: What is strict mode tracking?
 Question: How can strict mode tracking be enabled?
 Question: What is the difference between first party and third party cookies?
 Question: How can the first party cookies feature be enabled?
 Question: Where is reporting information on web visitors?
 Question: How often does the site map refresh? Is there a way to speed up this process?
 Question: How are pages automatically added to the site map?
 Question: What is page tagging and how can it be used to segment on contacts for email marketing campaigns?
 Question: What are auto-tagging rules?
 Question: What are meta-tagging rules?
 Question: Where is more information for web data lookups?
 Issues
 Issue: External web tracking is not tracking pages correctly
 Issue: Some visitors are bypassing strict mode tracking banner
 Documentation for Web Tracking
 MOS Knowledge Base articles
 Topliners/Oracle Docs articles
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.