Refund Operations With CyberSource Payment Fail To Complete
(Doc ID 2120595.1)
Last updated on NOVEMBER 02, 2021
Applies to:Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.
When an order return with refund is performed from Agent there is no error on the UI, the order Return is completed, however, the Refund is in status Pending and the refund transaction is not reflected on CyberSource transaction management
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document