Create Customer Via Spreadsheet Upload Ending with Error - HZ_IMP_INVAL_PARTY_REF (Doc ID 2128906.1)

Last updated on APRIL 20, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Customer Data

Create Customer via spreadsheet upload error. HZ_IMP_INVAL_PARTY_REF

Customer Upload via spreadsheet erroring out and says to open SR. Error Messages:
1.Unable to retrieve error message. Log a service request and reference error code HZ_IMP_INVAL_PARTY_REF.
2.Unable to retrieve error message and token information. Log a service request and reference error code HZ_IMP_INVAL_PARENT_ENTITY_REF and token values OSR_COLUMNID_COLUMNPARENT_TABLEnullnull.

ERROR
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"1.Unable to retrieve error message. Log a service request and reference error code HZ_IMP_INVAL_PARTY_REF. 2.Unable to retrieve error message and token information. Log a service request and reference error code HZ_IMP_INVAL_PARENT_ENTITY_REF and token v


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Upload Customer using spreadsheet option to import Customers.

Cause

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