My Oracle Support Banner

Create Customer Via Spreadsheet Upload Ending with Error - HZ_IMP_INVAL_PARTY_REF (Doc ID 2128906.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Customer Data

Create Customer via spreadsheet upload error. HZ_IMP_INVAL_PARTY_REF

Customer Upload via spreadsheet erroring out and says to open SR. Error Messages:
1.Unable to retrieve error message. Log a service request and reference error code HZ_IMP_INVAL_PARTY_REF.
2.Unable to retrieve error message and token information. Log a service request and reference error code HZ_IMP_INVAL_PARENT_ENTITY_REF and token values OSR_COLUMNID_COLUMNPARENT_TABLEnullnull.

ERROR
-----------------------
"1.Unable to retrieve error message. Log a service request and reference error code HZ_IMP_INVAL_PARTY_REF. 2.Unable to retrieve error message and token information. Log a service request and reference error code HZ_IMP_INVAL_PARENT_ENTITY_REF and token v


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Upload Customer using spreadsheet option to import Customers.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.