Notifications Count Is Not Getting Updated In the Bell Icon (Doc ID 2132012.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Technology Management - Toolkit, Help, Search and Spaces

ACTUAL BEHAVIOR
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Notifications count is not getting updated

When login into Oracle Fusion Applications Home Page ,the users can see their notifications  count  highlighted in red on the "bell" in the top right corner of the Home Page.
However  when the tasks are completed , the notification count on the bell does not get updated. This reflects inaccurate information regarding notifications for the users


EXPECTED BEHAVIOR
-----------------------
Notifications count should be updated to reflect actual number of tasks


Cause

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