Meaning For Custom Multiple Choice List Field Not Coming Up In BI Reports
(Doc ID 2139352.1)
Last updated on MAY 27, 2022
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.18.01.0 and laterOracle Fusion B2B Service Cloud Service - Version 11.13.18.01.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
Multiple Fixed Choice List field is showing the code. Meaning of List Of Values is not displaying.
If the user selects multiple values in the FCL field, it shows LOV codes separate by comma, instead of the actual value.
E.g. OPEN, CLOSED, PENDING instead of Open, Closed, Pending
EXPECTED BEHAVIOR
-----------------------
Expected to see the meaning value
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a Multiple Fixed Choice List in Account Market Segment
2. Created a Custom Subject Area based on Account
3. Try to report on that field. It shows both Market Segment and Market Segment Code with code values. Meaning value does not display
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see meaning values for Fix Choice List
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |