How To Create an Unreferenced Return Order (RMA) in Order Management (Doc ID 2140545.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Goal

Is it possible to create a Return Order (RMA) that is not associated with an existing sales order in Fusion Order Management Cloud (FOM)?

This is of particular importance for orders that have been created in Legacy Systems where historical order data has not been migrated to FOM.

Solution

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