Order Shipping Fails with:- The scheduled ship date and scheduled arrival date on the fulfillment line are null. (Doc ID 2141592.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Order Orchestration fails at Shipping Task with an error:

Data validation failed for the task layer service Create Shipping because required data values were not provided. The scheduled ship date and scheduled arrival date on the fulfillment line are null. Source Order Information: XXXX-X-X


The issue can be reproduced by executing the following steps:
1. An Orchestration Process has been defined with the following tasks:
       Create Shipment Request
       Wait for Shipment Advice
2. Create and process an Order which fails at Shipping tasks

Cause

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