Bill to - and - Ship to - Details not Defaulting on Sales Order Header (Doc ID 2157395.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Bill to - and - Ship to - data is not defaulted on a Sales Order header after a customer has been selected.  Bill to - and - Ship to -- information has been defined for the customer.

An error is reported when submitting the order:

You must enter a value for the Bill-to Customer attribute.
You must enter a value for the Bill-to Location attribute.

Cause

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