My Oracle Support Banner

FA: SCM: OM: Order Creation Fails With: You must enter a value for the Bill-to Customer attribute (Doc ID 2157395.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Bill to - and - Ship to - data is not defaulted on a Sales Order header after a customer has been selected.  Bill to - and - Ship to -- information has been defined for the customer.

An error is reported when submitting the order:

You must enter a value for the Bill-to Customer attribute.
You must enter a value for the Bill-to Location attribute.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.