File Storage: The 'Actual URL' of File Uploads Includes a String of Characters Before the File Name (Doc ID 2157665.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

When a file is uploaded into File Storage, its Actual URL (under Assets > Components > File Storage > locate and open the desired asset) shows a whole bunch of characters that were not part of the original file name.

http://img<pod>.en25.com/Web/<instancename>/{0e065c0f-0c05-4831-a62e-e323969012b5n}_sample.pdf

Trying to delete these characters and save the change does not work, they cannot be deleted.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms