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An Orphaned BPM Task Can Not Be Removed (Doc ID 2163588.1)

Last updated on MAY 02, 2019

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.18.02.0 to 11.13.18.02.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

A user has a BPM task in the Administrative Tasks list that is 1.5 years old. It is for a purchase requisition approval. The requisition was approved long ago, but the task remains orphaned. Administrators do not want the task to show  in the list. The BPM Administrator can not remove the task.
 
Administrators expect to be able to expire/remove a task that is no longer valid. User's may see the error "Error while updating task. Check the underlying exception and the database connection information." for this problem.

The issue can be reproduced at will with the following steps:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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