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Notification Not Being Sent For Credit Memo Approval In Fusion Receivables (Doc ID 2168883.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Notification not being sent for Credit Memo Approval in Fusion Receivables. Rule setup done in AMX For Collection_Agent_Ruleset but disputed not getting approved even though appropriate setup present.

EXPECTED BEHAVIOR
-----------------------
Approval notification has to be sent to eligible users for credit memo approval.

Cause

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In this Document
Symptoms
Cause
Solution


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