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Defined Plans Enrollment Not Getting Picked Up By Standard Benefit Extract (Doc ID 2180989.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


Defined Plans Enrollment not getting picked up by Standard Benefit Extract

The system is configured to have carrier xLIFE with four benefits = MED, DEN, STD and LTD. When the BEN-XML is run, the system is only outputting the MED and DEN and not the STD and LTD.

The issue can be reproduced at will with the following steps:
1. Navigation - Benefits Administration >> Evaluation and Reporting >> Extract Benefits Data
2. Run extract for xLIFE carrier
3. Only 2 of the 4 benefits are on extract.


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