Update To Deal Registration Via File Import Adds The Same Product Again And Does Not Update Existing
(Doc ID 2186088.1)
Last updated on JUNE 07, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
Update to Deal Registration via file import adds the same product again and does not update existing row.
While trying to update a Deal Registration record by file import, the product that is associated to this deal, which is part of the file gets added as second product instead of updating the existing product line item.
EXPECTED BEHAVIOR
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when import is done for Update action of the product line, the update should happen on the same line;
it should not create a new line with the data being passed in the input file of the import
STEPS
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The issue can be reproduced at will with the following steps:
1. File import of Deal Registration
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |