Primavera Cloud Admin Tool Login Error "You Are Not Authorized to Run This Application. Contact Your Administrator."
(Doc ID 2187810.1)
Last updated on DECEMBER 03, 2019
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to login to the cloud admin tool, the following error occurs:
ERROR
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You are not authorized to run this application. Contact your administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. Try to login to the cloud admin tool as an admin user from the welcome letter (after a data load was done)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot administer their cloud users.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |