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Back to Back (B2B) Sales Order Status is Incorrect After Shipping (Doc ID 2189416.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 to 11.12.0.0.0 [Release 1.0]
Oracle Fusion Supply Chain Financial Orchestration Foundation - Version 11.1.11.1.0 to 11.12.0.0.0 [Release 1.0]
Oracle Fusion Distributed Order Orchestration - Version 11.1.11.1.0 to 11.12.0.0.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Order Creation Errors out when creating a back to back (B2B) manufacturing order. The error is raised under the following conditions/circumstancse: A Work Order is generated with past start and completion date. The work order is completed and material is received into inventory. The material is picked and shipped, the error is raised.

Task 300000007099464 for orchestration process 300000007099456 failed. Use the appropriate Order Orchestration work area action to recover this task.

EM trace Shows

Task 300000007099464 for orchestration process 300000007099456 failed. Use the appropriate Order Orchestration work area action to recover this task.

<com.oracle.bpel.client.BPELFault: faultName: {{htttp://schemas.xmlsoap.org/soap/envelope/}server} messageType:
{{http://xmlns.oracle.com/apps/scm/doo/taskLayer/ship/DooTaskShippingRequestInterfaceComposite}ServiceExc...
parts: {{ ServiceErrorMessage=}>

The issue can be reproduced by executing the following steps:
  1. Create order
  2. Submit order
  3. Pick Release
  4. Pick Confirm,
  5. Ship Confirm
  6. Invoice generated
  7. Review the Sales Order Status

Cause

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In this Document
Symptoms
Cause
Solution
References


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