Benefits : Cannot See The Dependent Created In The Open Enrollment Period
(Doc ID 2190002.1)
Last updated on JUNE 08, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Manage Benefits
Cannot See The Dependent Created In The Open Enrollment Period
STEPS
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The issue can be reproduced at will with the following steps:
1. Process the Open Enrollment event.
2. Add a new contact during the event.
3. Go to add dependents\beneficiaries for the elected plans.
4. Newly added contact does not display as a dependent that can be covered but does show up as a beneficiary only.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |