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Benefits : Cannot See The Dependent Created In The Open Enrollment Period (Doc ID 2190002.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Benefits

Cannot See The Dependent Created In The Open Enrollment Period


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process the Open Enrollment event.
2. Add a new contact during the event.
3. Go to add dependents\beneficiaries for the elected plans.
4. Newly added contact does not display as a dependent that can be covered but does show up as a beneficiary only.


Cause

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In this Document
Symptoms
Cause
Solution
References


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