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Sales Team Member With Edit Access Unable To Edit UI Fields (Doc ID 2190475.1)

Last updated on OCTOBER 14, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Sales Team member with Edit access unable to edit UI fields

Added a sales team member to an Account's team. The team member has an edit access. Now when log out and login with the desired member's login credentials and visit that account. On clicking the Profile tab i see the entire Account UI non-editable. The fields are read only.
This isn't correct since the member has Edit access so it should be able to edit the fields in the UI.



EXPECTED BEHAVIOR
-----------------------
Member has Edit access so he should be able to edit the fields in the UI.

Cause

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In this Document
Symptoms
Cause
Solution
References


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