Not Able To Apply Receipt For Related Customer (Doc ID 2191324.1)

Last updated on FEBRUARY 20, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

On : 11.1.11.1.0 version, Receipts

How to Apply a Receipt to a Transaction of a Related or Unrelated Customer

The following scenarios might apply

1) Create a reciprocal relationship between Customer A and Customer B.

confirm you are not running into Not Able To See The Transactions Related To The Customer Relationship (Doc ID 2109204.1)

2) If "Allow payments for unrelated transactions" is set to yes in Manage Receivables System Options under the Cash Processing Tab.

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