AR Receipts Subledger Accounting Entries Are Not Balanced (Doc ID 2194318.1)

Last updated on AUGUST 02, 2022

Applies to:

Symptoms

Ran Create Accounting and 4 invalid Receipt events are returned for a period.

ERROR
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Event: Receipt Updated and Receipt Reverse
Receipt Number: <Receipt Number>

Both events show invalid with this error:
The subledger journal entry does not balance in the entered currency. 
Cause: The subledger journal entry does not balance in the entered currency and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or define a valid entered currency balancing account for the ledger.

STEPS
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The issue can be reproduced at will with the following steps:
Run program: Create Accounting for Receivables or Create Accounting

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot post receipts to GL.

Changes

Cause

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